Customer Service (Social Media)
TIME dotCom
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Undisclosed
Glenmarie / Shah Alam
Full-Time
Job Description
All those who wants to include social media into their career, raise your hand! Add some zest into your customer service career by reaching out to customers not just on calls and emails, but on our social media platform as well. The Work Life: • Generating and sharing content daily that builds meaningful connections. • Keep customers informed about our line of products and services, and how best to consume them. • Setting up and optimizing company pages within social media platform. • Provide first level technical support using documented procedures and available tools. • Handle inbound and outbound telephone calls, emails and other relevant administrative tasks effectively and efficiently. • Moderate all user-generated content in line with the moderation policy and community guideline.Job Requirements
All you need: • Knowledge of online marketing and good understanding of major marketing channels. • Happy to work in shifts (the contact centre does not sleep!). • Have worked with social media or as a digital media specialist. • Friendly communicator both orally and in writing (multilingualism will be a plus point!). Why join us: • We are curious, fun and appreciate innovation. • We promote work life balance and our working hours are flexible. • We are too cool for ties and suits. Smart casual is our game. • We care about you and your families’ health and wellbeing. • We have an indoor slide! How fun is that?! • So if you are Bold, have a Can-Do and Quick personality, stop right now and apply! *Only shortlisted candidates will be notified. So make your CV as fun and interesting as possible!Additional Info
Experience Level
0 - 7 Years of Experience
Job Specialisation
General Work, Management Trainee, Others
Company Profile
TIME dotCom
At TIME, we connect you to our customers from around the world, in and around 4 continents through our many investments in Malaysia and across Asia. But we are much more than just an internet service provider. We work behind the scenes to ensure your internet experience is seamless that is served to you on our 10G Coherent Technology.
In an industry where speed is literally everything that matters, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything is seamlessly connected. If you have the drive, curiosity, passion, and collaborative spirit and embody the values of Bold, Can-Do and Quick, work with us, and let’s connect the world, together.
Customer Service (Social Media)
TIME dotComUndisclosed
Glenmarie / Shah Alam
Full-Time
This job is no longer available