Marketplace Manager
PurelyB
AI-generated summary
beta
Oops, looks like Ashley forgot to summarize this job! We apologize for the inconvenience. Please read the complete Job Description for full details and additional information.
RM 4500 - RM 7000
Kuala Lumpur, Malaysia
Full-Time
Job Description
Your aim will be to ensure the successful continuance of our business operations and help us in building a solid infrastructure to power our growing health and wellness marketplace, and strengthen our leadership in Asia. As Marketplace Manager for PurelyB your role would include the following scope: • To lead the marketplace team in driving & implementing strategies for marketplace sales revenue and merchant growth, working closely with business development, content, marketing & technology teams. • To manage the marketplace team and coordinate with regional marketplace & technology teams to design and run the Marketplace Operations flow for sales & order fulfillments. • Further develop the shipping process and tracking for the merchants, as we all as for PurelyB own brand products. • To negotiate with 3PL for Marketplace sub-account terms and conditions • Customize regional Marketplace Operations strategy to fit local process and market • Develop an effective and efficient strategic plan to coordinate with support services (Sales, Finance, Customer Service, IT). • Work closely with the businesses at both local and regional level to monitor, analyze and improve operations efficiency and capacity. • Manage PurelyB’s order management system and back-end system (Seller Center & OMS). • Manage Merchant quality control by monitoring return rates, shipping time, order cancellation, failed pick-up, and customer complaints. • Design Marketplace Finance flow for daily reconciliation and monthly merchant pay-outs process with Local Marketplace team • Develop initiatives that drive long-term Marketplace and Merchant operational excellence • Analyze data on customer behavior on the marketplace and implement improvement strategies to drive marketplace sales, engagement and growth KPIs. • Identify opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share KPIs: Customer Satisfaction and Retention, Merchant Satisfaction & Retention, Marketplace Sales Revenue Growth, Marketplace Merchant Database Growth, Operational Flow Excellence.Job Requirements
You will have an eye for detail, thrive in a process driven, fast-paced, customer focused environment and have the ability to make impartial decisions, quickly and efficiently, based on facts. You must be self-motivated and have the ability to remain calm whilst managing numerous priorities. Required skillsets and capabilities: • Good leadership skills • A few years or relevant prior working experience, ideally in a logistics or e-commerce field preferred • Proficient in E-commerce back-end systems • Relevant experience in financial process considered a plus • Excellent multi-tasking and strong communication skills to coordinate between regional and local teams • Very good attention to detail and comfort with handling large data sets • Willing to work in a fast-paced constantly changing and collaborative start-up environment o Passionate and interested in leading a healthier lifestyle - be it in areas of nutrition, fitness, health or wellness. o Excellent relationship building skills: Must have strong interpersonal skills and the ability to establish, develop and maintain business relationships in addition to excellent presentation and negotiation skills. o Good research skills o Ability to work independently as well as within a team o Data-driven thinker, excellent quantitative skills o Strong deal-making expertise and operational skills o Proficient in computer programs such as Power Point, Excel..etc o Resourceful with a good track record in problem solving: The ability to find solutions and deliver results within a rapid changing, entrepreneurial, technology-driven culture. o Strong customer, client & partner management skills o Driven: Thrives in a competitive environment, does what it takes to be THE market leader with integrity. o Familiar with digital (web and/or mobile) technology products (websites, mobile apps, software tools..etc)Company Benefits
Work from Home
Lesser Commute, Lesser Stress, Better Productivity!
Fun Family Culture
Full transparency and we are open with ideas and sharing, with no hierarchy restrictions!
Healthy Lifestyle Benefits
Enjoy exclusive deals, discounts and freebies of health and wellness goods and services from our brand partners!
Additional Info
Experience Level
0 - 7 Years of Experience
Job Specialisation
Clerical, Administrative & Secretarial
Company Profile
PurelyB
Our vision is to build a brighter and healthier future for all
PurelyB™ is committed to improving the lives of our customers and communities worldwide through:
- Awareness, education, employment.
- Preserving our cultural and herbal traditions.
- Consciousness and respect for our planet.
Our Origins
PurelyB™ began as a digital content platform, providing users with guidance and motivation through inspiring articles, videos, recipes and custom-designed health programmes - all curated around leading sustainable, healthy lifestyles in Asia.
Fast forward to now, PurelyB™ has built our reach to over 6milliion users, and now offers two powerful superfood blends (PurelyB Pegaga and PurelyB Tiger Milk Mushroom) that combines Malaysia’s ancient wellness wisdom and royal rituals, with science.
Working alongside world-class doctors, medical scientists, traditional healers, and natural herbalists, we have unlocked these ancient wellness traditions to create innovative products for modern lifestyles.
We are excited to expand into more international markets, with USA being a key focus in the coming year! Come join our team and be a part of this exciting new chapter
Marketplace Manager
PurelyBRM 4500 - RM 7000
Kuala Lumpur, Malaysia
Full-Time
This job is no longer available