Junior Project Manager
The Access Group
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Undisclosed
Bangsar
Full-Time
Job Description
- Manage all SLAs in relation to operations of the Volcanic Platform.
- Oversee continuous process improvement initiatives, changes, fixes and etc, for the Platform.
- Assist in management of tickets and issues with clients and relevant teams.
- Ensure that all issues are documented and circulated accordingly.
- Coordinator of ticket resolutions.
- Effective communication between internal teams & clients.
- Minor technical assistance may be required.
Job Requirements
- A relevant Bachelor’s Degree.
- Understanding of IT (such as Front-end & Back-end) to provide solutions for our platform users.
- Experience in providing excellent service to clients with proper communication.
- A good team player and highly organised.
- Strong communication and time-management skills.
- Clean communicator in English as client base is global.
Company Benefits
Monthly Social Events
Engaging with the team, quizzes, cooking classes and interacting with the team.
Awards and Recognition
Awards and recognition for hard work and contribution, yearly awards, and continuous recognition on our applause platform to employees
Health and Wellbeing
Working with our employees and offering health and wellbeing programmes for a happy workforce
Flexible Hours
We appreciate that work is important but so is family and having that work life balance, opportunity to work from home and in the office.
Additional Info
Experience Level
0 - 7 Years of Experience
Job Specialisation
General IT
Company Profile
The Access Group
At The Access Group we love work and love life and its at the heart of everything we do, we are helping our customers get the best out of their software and shaping the future in software solutions.
