company-logo-image

Service Delivery Specialist

TIME dotCom
ashley-avatar-image

AI-generated summary

beta
speech-bubble-tail-image

Oops, looks like Ashley forgot to summarize this job! We apologize for the inconvenience. Please read the complete Job Description for full details and additional information.

Undisclosed

No.14, Jalan Majistret U1/26, HICOM-GLENMARIE Industrial Park, 40150 Shah Alam

Full-Time

Job Description

 The Work Life:
  1. Responsible for service delivery planning, organizing and managing of service orders from customers.
  2. Hold the role of a Project Coordinator for managing service orders to ensure timely delivery to customers.
  3. Managing all communications end to end with all relevant stakeholders including customers.
  4. Responsible for timely update of service status in Customer Management portal.      
  5. Responsible for coordination of shared resources for site works from technicians to materials inventory.
  6. Active and close monitoring and update of daily reports of all orders assigned.

Job Requirements

All You Need: 
  1. Good with details and processes & systems and comfortable with intense operational works.
  2. Abilities in multitasking and creative problem solving, and have a proactive attitude.
  3. Customer oriented with excellent communication skills across all levels.
  4. Diploma / Degree preferably in Telecommunication Engineering.

Why Join Us:
  • We are curious, fun and appreciate innovation.
  • We promote work life balance and our working hours are flexible
  • We are too cool for ties and suits. Smart casual is our game.
  • We care about you and your families’ health and wellbeing.
  • We have an indoor slide and a cafe! How fun is that?!
  • So if you are Bold, have a Can-Do and Quick personality, stop right now and apply!

*Only shortlisted candidates will be notified. 

Additional Info

Experience Level

0 - 3 Years of Experience

Job Specialisation

General Engineering


Company Profile

TIME dotCom-logo-image

TIME dotCom

At TIME, we connect you to our customers from around the world, in and around 4 continents through our many investments in Malaysia and across Asia. But we are much more than just an internet service provider. We work behind the scenes to ensure your internet experience is seamless that is served to you on our 10G Coherent Technology.

In an industry where speed is literally everything that matters, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything is seamlessly connected. If you have the drive, curiosity, passion, and collaborative spirit and embody the values of Bold, Can-Do and Quick, work with us, and let’s connect the world, together.

company-logo-image

Service Delivery Specialist

TIME dotCom

Undisclosed

No.14, Jalan Majistret U1/26, HICOM-GLENMARIE Industrial Park, 40150 Shah Alam

Full-Time

This job is no longer available