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Telesales / Telemarketing Executive

Sales and marketing
Full-time
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10 Boulevard, Kayu Ara,PJ, Selangor

About The Job

As a member of an innovative, motivated and talented team, you will be on the front lines, working to qualify new business opportunities for StoreHub. We need our Telesales Executive to be versatile and passionate to tackle new problems as we continue to push technology forward.

As a
Telesales Executive you will be reaching out to new business opportunities, working to explore and uncover their needs in order to better understand how StoreHub's POS system can grow their business. What we’re after is someone with a curious mind and a passion for improvement.

What you will do:
  • Qualify new inbound and outbound business opportunities, and distribute qualified leads to the appropriate Business Consultants.
  • Call inbound and outbound leads coming in from various communication channels.
  • Manage a high volume of leads in the CRM tool HubSpot accurately and efficiently, ensuring the right level of follow-up.
  • Research target customers online as pre-qualified sales opportunities.
  • Provide strong communication and coordination within and among the sales teams.
  • Understand our strategic direction and initiatives and assist with team alignment and support.

Job Requirements

You will need:
  • A BIG passion for helping small business
  • You have extensive experience in finding, managing, and closing business deals or an impressive background in retail with an interest in sales. Ideally, you combine both.
  • You have excellent phone etiquette and are comfortable with presenting and explaining StoreHub’s products to our clients over the phone.
  • You are able to create outbound solution messaging both in written and verbal form.
  • You have solid knowledge and skills in customer orientation, product demonstration, sales techniques, and sales control systems.
  • You enjoy the challenge of working in a fast-paced data-driven sales environment.
  • You have an excellent command of English, Bahasa Malaysia and/or Mandarin
  • Two or more years of sales experience, or experience in a related field such as marketing or customer service, is a major plus.
  • A solid understanding of the retail industry is a major plus.

Our Culture

WHO WE ARE

StoreHub is one of Southeast Asia's fastest growing technology companies with a revolutionary business platform for SMEs. We are helping business owners manage and grow their businesses in today’s fast changing world. From an iPad POS to inventory management to e-commerce, we are building the platform for awesome businesses. 

As a venture-backed startup, we have been growing exponentially over the last 5 years and now serve thousands of businesses across the world from our offices in Kuala Lumpur, Shanghai, Manila & Bangkok.

Our goal is to build a culture of meaningful work, where every person on the team works towards a shared vision while engaging their role in a personally satisfying manner.

The people who succeed with us are most clearly defined by their competency and humility. These are the values that are most important to us, and we expect this of every team member at StoreHub starting with our leadership team.

If this is something that you resonate with, we’d love to meet you. Join us in building a new kind of organisation, one that is built upon the foundations of excellence, fun and creativity. We look forward to hearing from you!

OUR VALUES

THOMAS


Trust First
  • Most People believe that trust is something that must be earned. On the contrary, we believe in learning to trust people first, because this kind of belief and faith is what brings out the best in people.

Humble & Hungry
  • We need to be hungry enough to get us to where we want to go but humble enough to keep it when we get there.

 Obsess Over the Details 
  • The difference between a good product and a great product lies in the details. That is why we give ourselves permission to obsess over the details until things are pixel perfect. For us, the Small Things are the big things.

Make Their Day 
  • Whether it’s our customers, suppliers, partners, friends or strangers, we want to be that person that makes your day. Everyday.

Authentic
  • Being authentic means that we are genuine and real in everything we say and do. It means that we mean what we say, we walk the talk and we do what is right. Always.

Serve Needs Not Just Profits
  • We solve the world’s biggest problems when we get better at sharing i.e. moving resources (food/money/technology) to where it’s needed most, instead of just just where it’s most profitable.
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