Legal Information System Support Analyst (LISS)

Shell Business Operations

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RM 3300 - RM 4500

Cyberjaya

Full-Time

Job Description

The Legal Information System Support team is directly supporting all the Legal departments in Shell globally. The team delivers cost effective, high quality day-to-day training and support for the Legal Information System including but not exclusively to Legal Documentation Management System (LDMS, a sharepoint-based system), and Legal World (sharepoint-based system), as below:

Legal Document Management System (LDMS) Sharepoint Administration, Support & Training:

Creation of sharepoint sites and libraries
Permission management
Metadata management
General end-user training
First-level of support and troubleshooting and escalations to subject matter expert
Direct interface with IT team supporting sharepoint
Coordinate future releases of interface application (Epona) and support the implementation of Office365 in Legal

Information Mangement (IM)

Support and provide guidance to site owners and staff regarding classification, protection and sharing of confidential information and use of appropriate and approved tools;
Follow-up on IM compliance reporting and help remediate issues;
Assist and educate individuals and teams on IM compliance requirements;
Respond to and co-ordinate response to issues from site reviews, incidents, compliance reporting & audits;
Support and provide guidance to site owners and staff regarding identification and declaration of records; and
Ensure that contributors to a site are aware of the records held in the site and the responsibilities to identify and declare those records.

Legal World (Sharepoint)

General Legal World Administration Support
Provide reports on user statistics to support Legal Tools (KPI’s)
Permission Management

Conference Support

Building up & maintaining network of event management focals and local onsite support in various jurisdictions, knowledge of relevant policies impacting conference administration & logistics

Job Requirements

Experience with Sharepoint at Master level
Experience in reporting and data analysis
Well-developed written and verbal communication skills
Knowledge of Information Management and documentation compliances
Exposures in virtual working environment

Company Benefits

Medical Coverage

You, your spouse and kids are covered medically including hospitalization treatment, dental and optical!

Retirement Plan

We want to help you plan your retirement. That is why we will top up your EPF contribution by another 4% when you start with us!

Casual Attire

It's dress down day everyday!

Wellness Allowance

We encourage employees to stay healthy and how do we do it? Grab your favourite health equipment and let us pay for you!

Flexible Working Arrangements

Not feeling too well or your babysitter decided to take a day off? Keep calm and work from home!

Impactful Collaboration

YOU are an integral part of our success! The impact you make goes beyond just the business but to the communities we reach out to everyday

Additional Info

Experience Level

1 - 3 Years of Experience

Job Specialisation

Hardware / Network / Infrastructure (On-Premises / Cloud), General IT, System & IT Helpdesk / Database Administrator

Company Profile

Shell Business Operations

Shell Business Operations (SBO) jobs form the operational backbone of our business, that are focused on delivering our global operations in Finance, Human Resources, Customer Operations, Supply Chain (Order-to-Delivery), Contracting and Procurement, Legal Services Global Operations and Creative Solutions.

Your career at SBO will enable you to achieve your development goals while working as part of a vibrant and motivated team, dedicated to help shape Shell’s purpose of providing more and cleaner energy solutions to the world. Here, you will have the remarkable opportunity to experience different business areas, develop a fulfilling career within the energy industry, and to see the impact of your work across our global business.

We’re looking for qualified candidates with the drive to take ownership of their role within a challenging and professional environment. Whether you are a student, a graduate or an experienced professional, discover the impact you could make with a career at Shell.

Legal Information System Support Analyst (LISS)

Shell Business Operations

RM 3300 - RM 4500

Cyberjaya

Full-Time

This job is no longer available