Customer Service Representative ( Puchong )

S&L SETIA
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RM 1800 - RM 2150

Puchong / Sunway /Bangsar

Full-Time

Job Description

 
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers 

Job Requirements

 
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Candidate must posses min SPM qualification 
  • Preferably Entry Level specialized in Customer Service or equivalent.
  • Able to work on shift hours ( Between 8am - 10pm) 

Company Benefits

Payroll

We give you an extra hand to ensure hassle free payroll for your organization.

Training Solution

We have experts in various industries, whom you can engage to help develop your team, from hospitality, Islamic finance, call centre and many more

Recruitment Solutions

We are an One Stop Solutions for recruitment throughout this region. Partner with us to experience it, your recruitment problems will be taken care of


Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

General Work, Management Trainee, Others


Company Profile

S&L SETIA-logo-image

S&L SETIA


S&L SETIA
specializes in providing human resource solution to top notch organizations. With a track record spanning over the past (7) years we operate with dynamic recruitment strategies to supply outstanding individuals to clients all over Malaysia.


We provide a one-stop diversified recruitment on day to day basis in order to provide excellent service for our clients. Our OWN Integrated Recruitment System (IT) is the core reason behind this success for the past seven years. We incorporate electronic technologies which interface directly with end users and it has clearly proved its function in our progressive recruitment service. 


Customer Service Representative ( Puchong )

S&L SETIA

RM 1800 - RM 2150

Puchong / Sunway /Bangsar

Full-Time

This job is no longer available