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Client Servicing Manager (Digital Marketing)

Recruitment Firm
Sales and marketing
Full-time
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Solaris Dutamas, Kuala Lumpur

About The Job

  • Proactively manage the campaigns and maintain good working relationship with clients' teams; 
  • Coordinate the involvement of client/agency, and internal operation/technical teams to ensure smooth delivery and meeting of expectation; 
  • Identify and propose the assigned advertising solution to client that can address their issues and challenges; 
  • Responsible for ensuring the profitability and continuation of the secured clients accounts; 
  • Develop critical understanding of advertising clients' business, products, and business objectives;
  •  Cultivate good business relationship and foster excellent communication with our new and existing clients and partners through adherence to our rules of engagement; 
  • Manage the overall performance objectives, expectations, and progress of the secured accounts and projects.

Job Requirements

  • Knowledge and experiences in Programmatic Advertising
  • Degree in Mass Comm/Business or any field
  • Added advantage: if candidate have digital marketing/media/advertising background
  • At least 3 years of working experience in service-oriented roles, preferably in digital media, digital marketing, IT and/or media sales; 
  • Passionate and have good understanding and appreciation of the Web, digital media and advertising technology fields 
  • Creative, and analytical in understanding customers' needs to deliver them satisfying solutions; 
  • Strong commitment to quality customer service with good interpersonal skills, initiative and prompt follow-through; 
  • Strong project management skills and thrives in a multi-tasking environment and can adjust priorities on-the-fly; 
  • Able to work under pressure in a dynamic and fast-paced environment; 
  • Good knowledge and interest in latest industry trends, technology solutions and best practices; 
  • Good command of written and communication in English; 
  • Meet assigned minimum appointment schedules 
  • Maintains high clients satisfaction ratings that meets company standards
  • Possess own transport (to reach office)

Our Culture

HEADHUNTING/EXECUTIVE SEARCH

 
As the headhunting arm of one of the top job portal platforms in Malaysia, WOBB, Hiredly aspires to bring the best of today's talent right to your company's doorstep. Hiredly boasts to have an exclusive database of young, talented and passionate jobseekers who are ready to make an impact in their workplace. Emphasizing on our strengths, we specialize our services to recruiting junior and mid level talents because we believe they are and will be the future of tomorrow.  

TRUSTWORTHY

Our objective is to help employers to look for candidates that match the job requirements and at the same time we're helping candidates to look for a company that really match their profile and character.
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