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Software Support Executive

PM Resources
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RM 2500 - RM 4500

Kuala Lumpur (nearby LRT)

Full-Time

Job Description

  
PM Resources’ capabilities are focused on the design and delivery of relevant services and outsourcing alternatives which allows our clients to address their core business processes and activities to build a solid platform for sustainable competitive advantage. 
 
Our clients are building a platform to nurture, encourage and help their employees to achieve their full potentials. Thus, to attract the most competent people in order to create an environment that encourages performance and by providing challenging assignments, we have been appointed to assist in their recruitment needs. 
 
Software Support Executive 

Our client is a software and consultancy company specialising in the development, implementation and support of payroll and human resource management solutions. Started in Singapore in 1998, the company now spanned across the region within a short period of time, with a branch office in Malaysia and more than 2,500+ corporate customers in Singapore, Malaysia, Brunei, Vietnam and Indonesia. 
 
Location: Kuala Lumpur (nearby KLCC)
 
The Job: 
 
  • To provide training session and deliver client projects meeting functional and non-functional requirements according to agreed timeline and budget set by Project Executives. 
  • Must keep in close contact with Project Executives to ensure that they are on track on their tasks. 
  • Provide consultation to clients in terms of best practices of project implementation. 
  • Conceptualise clients’ requirements into actual system implementation. 
  • Handle customers enquiries/ complaints by email and phone; and ensure replies/ resolutions are provided in a prompt and satisfactory manner.
  • Identify service faults and provide prompt service recovery measures .
  •  Perform other ad-hoc duties as assigned when needs arise. 

Job Requirements

 The person: 

  • Candidate must possess at least a Diploma or Degree in IT/ Computer Science or equivalent 
  • Minimum 1-2 year working experience in similar capacity preferably in  HR/ Payroll systems 
  • Good communication skills, self-motivated, enjoy challenges and believe in teamwork. 
  • Knowledge of different industries will be an added advantage. 
  • Knowledge of Windows operating system & networking. 
  • Fresh Graduates are welcomed to apply too. 


Company Benefits

Our Office is nearby KLCC

Walking distance to KLCC LRT Station and MRT Conlay. Walking distance to MRT Bukit Bintang


Additional Info

Company Activity

Last active - 1 week ago

Experience Level

0 - 7 Years of Experience

Job Specialisation

General IT


Company Profile

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PM Resources

We work with clients to build their business for the future. From HR strategies to daily operations support - by anticipating the business changing needs, we deliver the solutions that help clients' business to be more efficient and productive. Customised advice from a practical perspective, working in partnership with organisations.

company-logo-image

Software Support Executive

PM Resources

RM 2500 - RM 4500

Kuala Lumpur (nearby LRT)

Full-Time

This job is no longer available