Customer Success Executive
PayrollPanda
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RM 1800 - RM 3500
Bandar Utama
Full-Time
Job Description
- Analyze, troubleshoot, and resolve customer support enquiries via online chat, email and phone
- Respond to customer support enquiries in a clear, thorough, and timely manner
- Deliver online product demos and answer technical queries
- Assist customers with onboarding
- Provide managed payroll services for selected customer using our app
Job Requirements
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
- Excellent written and verbal communication skills
- High attention to detail, structured and ambitious
- Comfortable with calculations
- Prior experience in customer success or payroll a plus
- Preferably candidates that are able to start work immediately
- Must be fluent in English and Bahasa Malaysia
- Other languages would be an advantage
- Preferably Senior Executive specialized in Customer Service or equivalent. Fresh graduate or junior with 1 to 3 years of working experience are encouraged to apply
- Required Skill(s): Telesales, Outbound Call, Inbound Call, Support, Communication, Customer Service, Negotiation
Company Benefits
Working Remotely
A flexible work environment. Although we have an office space, we want you to be as productive as you can be. Work from anywhere you prefer!
Equity
A chance to receive share / equity as a reward because we do appreciate your hard work & efforts!
International Team
A platform to learn and work with a lean, experienced INTERNATIONAL team who started and grew multiple tech startups ;) Isn't that cool?!
Medical and Dental Benefits
Don't worry, you will be covered ;)
Free Parking
Still paying season pass...? Pay no more as you won't be charged ;)
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
0 - 7 Years of Experience
Job Specialisation
Hardware / Network / Infrastructure (On-Premises / Cloud), Data Science & Analytics, System & IT Helpdesk / Database Administrator
Company Profile
PayrollPanda
Customer Success Executive
PayrollPandaRM 1800 - RM 3500
Bandar Utama
Full-Time
This job is no longer available