Call Centre Operation Manager
Media Prima Berhad
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RM 4500 - RM 6000
Bangar
Full-Time
Job Description
In-charge of the overall function, operations and the performance of CJWowshop contact centre.
Monitoring and improving the system performance; identifying and resolving problems; preparing and completing action plans.
Identify process gap and propose solution to improve operation.
Candidate should have strong communication and problem solving skills.
Job Requirements
Knowledge in Microsoft Excel and Power Point.
Diploma in any field with Minimum 3 years of Customer Service & Call Centre experience.
Preferably have at least 1 year experience specifically in Call Centre Operation.
Additional Info
Experience Level
0 - 7 Years of Experience
Job Specialisation
Customer Service, Supply Chain & Logistics
Company Profile
Media Prima Berhad
Media Prima Berhad (Media Prima) is Malaysia’s leading fully-integrated media group with diversified businesses under six core platforms namely TV Networks, Print Media, Radio Networks, Big Tree Outdoor, Content Creation and Digital Media.
The integrated media platforms are well-positioned to leverage on their popularity and proven track record to deliver value for all stakeholders
The integrated media platforms are well-positioned to leverage on their popularity and proven track record to deliver value for all stakeholders
Call Centre Operation Manager
Media Prima BerhadRM 4500 - RM 6000
Bangar
Full-Time
This job is no longer available