company-logo-image

Head of Consumer Behavior Analytics

Lazada Malaysia
ashley-avatar-image

AI-generated summary

beta
speech-bubble-tail-image

Oops, looks like Ashley forgot to summarize this job! We apologize for the inconvenience. Please read the complete Job Description for full details and additional information.

Undisclosed

Golden Triangle, Kuala Lumpur

Full-Time

Job Description

Reporting to Head of Mobile, you will be responsible for:
  • Define the analytics strategy to deliver strong insights enhancing engagement, conversion, and loyalty of our customers toward Lazada in Malaysia
  • Analyze Customer journey behaviours across platform and channels
  • Proactively conduct numerous ad hoc analyses to identify improvements in user experience
  • Ensure that key monitoring reports to support mobile team are reliable and efficient
  • Evangelize importance and understanding of user data within the company

Job Requirements

In order to succeed in the role, you should ideally have:
  • 5+ years of in analytics related positions in technology companies, defining / implementing world-wide best practices
  • Outstanding analytical skills and knowledge of Microsoft Excel and advances experience with web analytic tools such as Adobe Analytics suite and Google Analytics
  • Understanding of SQL or relational databases, and familiar with statistical
  • Perfect understanding of latest e-commerce trends, and ability to understand customer behaviour and expectations
  • Ability to guide user research activities and collaborate with UI/UX team
  • Demonstrated senior presence; strong project management skills including ability to collaborate with multi-functional stakeholders
  • Entrepreneurial attitude to quickly dive deep into content to determine root causes of problems and implement scalable solutions
  • Excellent written and oral skills, strong organizational communication skills
 
Vote for Lazada Malaysia at The Graduate Choice Awards http://www.graduatechoiceaward.com/ 

Company Benefits

Great Salary

We always reward well

Comprehensive Medical Insurance

Including Dental and Optical

Subsidized Gym Membership

At Celebrity Fitness

Company Laptop

Now you can work from anywhere :)

3 Months Maternity Leave

...and 5 days Paternity Leave

Relaxed Dress Code

You need to feel comfortable at work


Additional Info

Experience Level

0 - 3 Years of Experience

Job Specialisation

Business Development, General Sales, Retail Sales


Company Profile

Lazada Malaysia-logo-image

Lazada Malaysia

Lazada is Southeast Asia’s number one online shopping and selling destination, with a presence in Malaysia, Indonesia, Philippines, Singapore, Thailand and Vietnam. 
We are pioneering e-commerce across some of the fastest growing countries in the world by offering a fast, secure and convenient online shopping experience with a broad product offering in categories ranging from fashion, consumer electronics to household goods, toys and sports equipment
With our tremendous growth, we seek dynamic, entrepreneurial, broad-minded individuals to join us.
Hone your creativity, invent and innovate, and set your own highest standards within a nurturing, equal opportunity environment.
As a young and dynamic company, Lazada is the place for you to grow and develop your career. 

company-logo-image

Head of Consumer Behavior Analytics

Lazada Malaysia

Undisclosed

Golden Triangle, Kuala Lumpur

Full-Time

This job is no longer available