Job Description

• Manage seller community sets and ensure continued calendar of activities planned to keep sellers engaged.
• Project manage monthly/weekly activities organized by Lazada and Lazada partners to drive engagement among existing and potential sellers.
• Manage and monitor KPI of community membership and campaign performance by reviewing active participation rates increase and positive sentiments of community is managed and escalated accordingly.
• Take ownership with Lazada University to develop workshops with key internal stakeholders and develop theme/content roadmap.
• Evaluate appropriateness and feasibility of new or innovative strategies, based on data, insights, and business needs to expand and grow opportunities for seller community.
• Provide timely and accurate completion of any projects requested by the Manager, including schedules, expense reporting, and performance summaries.
• Manage agencies and work with category teams in the delivery of the offline events calendar.
• Coordinate with internal departments and agencies to execute marketing initiatives like promoting campaigns, corporate and development of design materials. 

• Build and manage seller ambassador program & LazStar with attractive incentives to drive ambassador commitment among communities.
• To lead and organize 2 yearly Seller Ambassador events.
• To be the key liason/contact person for all trainers (Lazstar, Seller Ambassadors and external Trainers).
• Coordinate with trainers for all branding/ exposure materials (eg. Events arrangements).
• Work with Lazada University for curated content based on feedback by seller community. 

Job Requirements

• Undergraduate degree in communications, marketing, advertising, public relations, media studies, business and/or related fields.
• 3 years of experience managing social media platforms or communities, community management and event organization is a value add.
• Knowledge in Adobe Illustrator or photoshop is an advantage.
• Possess strong project management skills with the ability to manage multiple work streams in parallel, plan for projects, manage own time and priorities.
• Strong people and communication skills, e.g., actively involving local venture counterparts, coordinating multiple stakeholders, reporting to large audiences or senior management.
• Excellent problem solving/ thought leadership and business sense, ability to be a thought partner to local ventures on areas of expertise; ability to structure strategic analyses.
• Analytical skills with great Excel modelling skills.
• Self-driven with interest to take on and create new assignments.
• Willing and eager to learn and comfortable to work in a fast-moving environment in cross functional and cross-cultural teams.
• Good knowledge of the e-commerce industry is a strong advantage. 

Company Benefits

Additional Info