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Business Process Analyst

Lazada Malaysia
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Undisclosed

Golden Triangle

Full-Time

Job Description

  • Overall SOP identification, design, implementation, execution, control and completion of Customer Care new CRM tool for local process alignment 
  • Ensure timely completion of task assigned with successful implementations considering all stakeholders with early identification and mitigation of potential risks and issues from the system 
  • Closely collaborate and share knowledge within the team and peers and local Ops team 

Job Requirements

  • Preferably fresh graduates in Business/Commerce/Engineering or other qualifications 
  • Adaptive to changing scope and evolving business environments 
  • Basic analytical skills with strong written and verbal communication skills in English are required 
  • Independent, mature and able to handle stress professionally 

Company Benefits

Great Salary

We always reward well

Comprehensive Medical Insurance

Including Dental and Optical

Subsidized Gym Membership

At Celebrity Fitness

Company Laptop

Now you can work from anywhere :)

3 Months Maternity Leave

...and 5 days Paternity Leave

Relaxed Dress Code

You need to feel comfortable at work


Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

Clerical, Administrative & Secretarial


Company Profile

Lazada Malaysia-logo-image

Lazada Malaysia

Lazada is Southeast Asia’s number one online shopping and selling destination, with a presence in Malaysia, Indonesia, Philippines, Singapore, Thailand and Vietnam. 
We are pioneering e-commerce across some of the fastest growing countries in the world by offering a fast, secure and convenient online shopping experience with a broad product offering in categories ranging from fashion, consumer electronics to household goods, toys and sports equipment
With our tremendous growth, we seek dynamic, entrepreneurial, broad-minded individuals to join us.
Hone your creativity, invent and innovate, and set your own highest standards within a nurturing, equal opportunity environment.
As a young and dynamic company, Lazada is the place for you to grow and develop your career. 

company-logo-image

Business Process Analyst

Lazada Malaysia

Undisclosed

Golden Triangle

Full-Time

This job is no longer available