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CRM Analytics Specialist

Joey Yap Group
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Undisclosed

Mid Valley City

Full-Time

Job Description

 Job Description:
  • Responsible to provide strong reporting both periodic and ad hoc product and in-depth customer-centric analysis information support to business stakeholder and management team accurately and in timely manner.
  • Responsible for collection, organizing and analysing large set of data to discover patterns and useful insights; communicate the findings and insights to key stakeholders for further business action.
  • Working with cross-functional teams to gather reporting requirements and carry out detailed and thorough analysis of growing and enrichment of data sets and data marts using a variety of platforms and techniques.
  • Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements.
  • Lead on automation of reporting for product owners to reduce product owners time spent on reporting thus improving efficiency in work.
  • Assist sales management by creating processes to easily track, manage and organize the whole team sales pipeline in a more efficient way.
  • Provide training to respective departments on updating their activities/sales status in the CRM system. 

Job Requirements

 Requirements:
  • Strong analytical capacity to understand data, patterns, and trends, paired with solid attention to detail.
  • Eagerness to wear several hats and undertake tasks with a positive attitude
  • Strong communication skills with proven ability to work with a small team
  • Excellent communications both written and verbal English to effectively communicates with all levels of employees and management.
  • Proficient at using Excel or other spreadsheet programs. 

Company Benefits

Near public transport (Mid Valley)

Public Transport (Mid Valley)

Health insurance

Health insurance, EPF & SOCSO

Company laptop

Each employee gets a company laptop


Additional Info

Company Activity

Last active - 1 week ago

Experience Level

0 - 7 Years of Experience

Job Specialisation

General Work, Management Trainee, Others


Company Profile

Joey Yap Group -logo-image

Joey Yap Group

Joey Yap Group was founded in 2001 and has since been established as the world’s premier educational institution for Chinese Metaphysical Studies. We offer a wide range of courses and programmes to our students across the four continents and have also published more than 180 books on the subject, most of which are bestsellers with over 4,000,000 copies sold worldwide.

company-logo-image

CRM Analytics Specialist

Joey Yap Group

Undisclosed

Mid Valley City

Full-Time

This job is no longer available