Job Description

• To take the responsibility of handling financial advisers and investor’s inquiries through email and phone 
• Attend to walk-in clients to explicate basic product features and commercial concepts 
• Responsible to resolve matters of the clients by liaising with respective departments 
• Managing contacts database - user-friendliness and quality of the company website 
• Responsible for ad-hoc duties as required by their immediate superior 

• Able to work on rotating shift 
• Morning Shift: 8.30am – 5.45pm & Evening Shift: 2pm – 11pm (Evening shift allowance will be given) 
• Saturday Shift: 8.30am – 1pm (1 day replacement leave will be given) 
• Probation period: 3 months

Job Requirements

• Diploma / Degree in any related field 
• Minimum 2-3 years customer service experience 
• Able to work independently and as team player 
• Proficient in English & Mandarin (Mandarin – Compulsory) 
• Possess pleasant and good telephone etiquette

Additional Info