Job Description

• Handling overall responsibility for managing the sales and customer relationship
• Building territory account plans that focus efforts on target accounts with particular emphasis on their revenue  generating technologies and solutions
• Providing feedback to team on market trends, unmet needs, and opportunities to deliver greater value to customers by    extending company offerings
• Working with market development to establish creative strategies to stimulate interest, get meetings and grow pipeline
• Developing and maintaining key account plans that identify opportunities to deliver value
• Monitoring and facilitating the customer’s adoption of our technology
• Establishing a trusted adviser relationship that works to ensure customer’s overall satisfaction with our technology
• Proactively monitoring customer activity and providing insights and solutions to the client and our internal team’s to   improve outcomes
• Strategic campaign planning to help the customers meet their objectives
• Prioritizing and driving resolution on escalated customer issues
• Accurate forecasting and maintaining an up to date pipeline at all times 

Job Requirements

• University degree in related fields;
• Minimum 2 years of sales management experience for sales manager;
• Proven ability to collaborate and build strong relationships with customers specially at the executive level and c-level suite;
• Excellent oral and written communication skills effective in person and by phone;
• Accountable for results and deliverables; self-starter who works independently and proactively;
• A good exposure to the e-commerce industry will be a plus;
• A keen desire to help customers be successful;
• Superior project and time management skills; excellent attention to detail; 
• Ability to be flexible and adapt quickly in a fast-paced, start-up environment;
• Excellent command of written and spoken English is required. 

Additional Info