Job Description

• Build on an already healthy and prosperous customer relationship with major carriers and key affiliates 
• Contribute to business initiatives that will ensure delivery against budgeted targets for sustaining and growing existing business 
• Develop sales pipeline and set up potential client meetings 
• Set correct customer expectations; elicit customer feedback to improve processes. 
• Managing delivery of projects to schedules and targets with the assistance of internal support / product / technology groups. 
• Keep abreast of current technological trends mobile solutions 
• To interact with customers to establish a professional relationship with them in order to retain and grow the business 
• Liaise with third parties as and when required to complete aspects of client projects. These including web design, printing, email marketing and voice recordings. 
• Liaise regularly with the graphics and content team on web, WAP and print graphics 
• Where necessary troubleshoot specific problems, enlisting the help of internal support/product/technology groups. 
• The recognition of cross sell and up sell opportunities and resolution of common problems. 
• Participates in developing and implementing new work processes including devising processes for team development. 

Job Requirements

• 2 to 5 years of relevant experience in digital marketing & media, social media and/or e-commerce 
• Excellent interpersonal and client relationship management skills
• Expertise in closing business development deals
• A demonstrated track record in developing new business within existing accounts
• Ability to conduct competition analyses and build ROI 
• Knowledge of digital analytics, online media trends and updates 
• A keen interest in digital media with a passion to follow digital and advertising trends 
• Highly motivated, organised self-starter with the ability to multi-task under pressure 
• This role reports to Business Development Director 

Company Benefits

Additional Info