Windows Engineer
Global Enterprise International Malaysia
AI-generated summary
beta
Oops, looks like Ashley forgot to summarize this job! We apologize for the inconvenience. Please read the complete Job Description for full details and additional information.
RM3000
Petaling Jaya
Full-Time
Job Description
- Provide primary support for Microsoft Windows Server OS
- Perform daily monitoring, maintenance, and troubleshooting of Microsoft Windows Servers.
- Able to troubleshoot common network protocols such as TCP/IP, SSH, HTTP, SFTP, DNS, SMTP
- Knowledge of MS Windows technologies Active Directory, Clustering and NLB
- Perform system changes through change request process & provide status reports to the relevant parties.
- Manage Systems incident handling and problem management, ensure incidents are resolved within SLA, and participate in incident review and preparing RCA (root cause analysis) report.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
- Monitor and adhere to the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Ensure service levels meet requirement. Propose and implement action plans when required.
- Expected to work during off-peak hours on system activities (e.g. patching, upgrade)
- Identify, research, and resolve technical problems
- Be able to effectively operate within set guidelines, policies and procedures, and able to execute instructions with minimal supervision
- Provide supporting documentation, reports and other information to management (e.g. system utilization reports)
- Provide support for system technologies including Microsoft Windows Server OS, Hypervisor and Middleware
- Familiar with Windows scripting
- 24x7 Support
Job Requirements
- Minimum Diploma Computer Information Systems or related field.
- Minimum 4 years
- Fluency in English is a prerequisite
- Good verbal and written communication skills
- Good coordination skills
- Ability to prioritize effectively and work with a sense of urgency
- Effectively communicate with teammates and managers
- Good troubleshooting skills
- Good Windows Server Administration ability
- MS IIS Administration
- ITIL v3 Foundation Certification - Mandatory
- Good team player
- Self-Starter
Company Benefits
Digitalized Learning
Thirsty about learning & self improving? Learning Fiesta, Online self learning platform... you name it we got it.
EVERYDAY is Dress Down Day!
You don't have to suit up every morning here at GEIM, because EVERYDAY is dress down day! (Decent & appropriate of course)
Training & Development
Enhance your career experience at GEIM with various self development opportunities!
Additional Info
Experience Level
0 - 7 Years of Experience
Job Specialisation
General IT
Company Profile
Global Enterprise International Malaysia
Global Enterprise International Malaysia (GEIM) is the first talent-centric delivery centre focused on supporting Singtel’s umbrella of organization—acting to support growth, improves customer experience, operational performance, cost leadership, and competitiveness.
At GEIM, our workforce represents people from diverse backgrounds. Exposure to different cultures enables our organization to inspire and understand each other better. Exchange of ideas, collaboration, and empowerment create a flexible and encouraging environment for people to grow as individuals and as a team.
We engage our people to embody the core values and principles of GEIM to realize strategic objectives while acknowledging that our employees need some time to relax and enjoy while at work. As such, we have recreational areas and activities in and out of the office where people can collaborate, stimulate their creativity, inspire, and have fun!
Windows Engineer
Global Enterprise International MalaysiaRM3000
Petaling Jaya
Full-Time
This job is no longer available