Customer Service and Operation
Visionary Seed
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RM 2000 - RM 2500
Pandan Perdana
Full-Time
Job Description
Customer service are the key role in client retention, you are required to help them in making their buying experience better with us. This role needs a person who has the capability to communicate with the sales team and ensure that everything goes smoothly.
- To ensure customers receive their correct orders in good condition and on schedule.
- In a timely manner pull and get the updates sales from merchandise (kitchen) from system and sales floor to fulfill e-Commerce Orders by using order reports downloaded from admin system.
- Optimized and arrange the route for delivery based on area, cost, quantity, size and type of food.
- Arrangement of delivery job to deliver from service provider with providing necessary details.
- Operate computer system to complete the pull of orders
- Troubleshoot and problem solve when necessary (Customer services).
Job Requirements
- Ability to work independently and as a team
- Self-motivated with the ability to work remotely and under pressure
- Required language(s): Chinese, Malay, and English (both written and verbal).
- Computer literate, proficient in MS Ofiice (MS Word, Excel & Power Point)
- Proactive and could lead independent projects (Strong management skills)
- Flexibility, your clients do not always operate on 9-to-5 schedules
- You are an ‘out-of-the box’ thinker and want to always challenge the status quo
- Willing to travel
Company Benefits
Free flow coffee and tea
Coffee, tea, and snack. Take it all!
Authorized TikTok Agency
We are also the authorized BC agency acknowledged by TikTok SG
Real hustling
No BS, hustle till we make it!
Care & Development
We embrace a caring environment for all our teammates and empower every talent!
Annual Appraisal
We appreciate all our talents and we will make sure they get what they deserved!
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 7 Years of Experience
Job Specialisation
Clerical, Administrative & Secretarial
Company Profile
Visionary Seed
We are a data-driven branding & marketing consultant which focused on transform and revolutionize the brand experience. Here are some key activities we run in our company!
Products Evaluation - Evaluate existing marketing materials & advertising activities, determining how successfully these target customers and generate sales
Branding - Shape company branding, the identity of a company and how well it resonates with the desired demographic
Content Polishing - Polish content platforms such as social media, website, blog and landing pages
Advertising Activities - Manage email and marketing campaigns, online advertising, mobile and local marketing
Customer Lifetime Value - Maximize lifetime customer value by getting former customers to return more often, perhaps with new product or service opportunities
Analytics - Track and review analytics and conversions to benchmark success and achieve optimal results
Innovative Campaign - Improve client engagement through creating innovative campaigns on various media that are integrated for optimal success and managing interactions with customers
Branding - Shape company branding, the identity of a company and how well it resonates with the desired demographic
Content Polishing - Polish content platforms such as social media, website, blog and landing pages
Advertising Activities - Manage email and marketing campaigns, online advertising, mobile and local marketing
Customer Lifetime Value - Maximize lifetime customer value by getting former customers to return more often, perhaps with new product or service opportunities
Analytics - Track and review analytics and conversions to benchmark success and achieve optimal results
Innovative Campaign - Improve client engagement through creating innovative campaigns on various media that are integrated for optimal success and managing interactions with customers
Customer Service and Operation
Visionary SeedRM 2000 - RM 2500
Pandan Perdana
Full-Time
This job is no longer available