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Customer Service Coordinator (Mandarin Speaking)

Operations and admin
Full-time
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Taman Connaught, Kuala Lumpur

About The Job

Heard before Carlo Rino? Well, we're the team behind the in-trend fashion brand that ladies LOVE us. Join us and experience the fun and excitement working for a well-known fashion brand, you will have the opportunity to gain knowledge under the guidance of our great team behind CARLO RINO.  

Job Descriptions:
  • Coordinating sales team by managing schedules.
  • Filing important documentations and  transmitting relevant information.
  • Ensuring adequacy of sales-related equipment or materials.
  • Responding to customers enquiries/complaints and providing after-sales support when required. 

Job Requirements

 
Job Requirements:

  • Candidates with good communication skills in Chinese will be highly rated!
  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
  • At least 2 Year(s) of working experience in E-Commerce sales related field is required for this position.
  • Fluent in English & Chinese dialects and possess strong communication skills, able to liaise well among clients and colleagues.
  • Experience in retail line, preferably in telecommunications sales.
  • Must be well-organized and possess a high level of administration ability to efficiently manage paperwork.
  • Must possess excellent customer service and problem-solving skills.
  • Proficient in Microsoft Office and any other software related to E-Commerce.

 

Our Culture

WHY JOIN US

 
  • Successful candidates with good remuneration package. Good career advancement
  • We practise a vibrant & energetic office culture.
  • We provide opportunities for career advancement within the company.
  • Good performance is always rewarded accordingly.

ABOUT US

 
Carlo Rino, established in 1986, is a brand specializing in producing high fashion goods and accessories from the finest materials.

As one of the fastest growing brands, Carlo Rino is set to take the fashion scene to another level with its exciting and unique range of products that are classic, yet fashionable and contemporary.

Carlo Rino has taken a step forward and has gone global reaching out to 62 countries and still counting

Our company, a well-known fashion retail group in this region urgently requires dedicated and competent professionals to assume the following position(s) and contribute to our diversification and strategic expansion plans
 
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