Job Description
CAC? CPC? LTV? ROI? Google Banners? Facebook Ads? Landing pages? A/B Testing? Do these terms get you excited?
We are seeking a Growth Hacker to join our team, focused on profitable customer acquisition and activation. The right candidate will combine analysis, research, and marketing experience to identify the right growth initiatives to tackle, help create the business case for each initiative, work with stakeholders around the business (including marketing, product, manufacturing, and engineering) to ensure effective execution, and objectively evaluate the results.
You will play a central role in supporting the marketing team, including performing regular diagnostic deep dives to identify risks and opportunities in the business, coordinating with multiple teams to collect the right data and helping set priorities coming out of these deep dives, and assisting with cross-channel customer acquisition initiatives through a mix of strategic planning, marketing analytics, and execution support.
The right candidate will love data, with expertise in using data to assess current performance and identify trends and strategic opportunities to improve customer acquisition. The candidate will also have a deep understanding of marketing, including acquisition funnels, e-commerce businesses, go-to-market strategy, and digital and non-digital channel management.
There are three primary areas of responsibility for this role:
ONE: Strategic Analysis
- Coordinate regular deep dives into our company’s performance to identify risks and opportunities across marketing, product, and customer landscape
- Translate big-picture ideas into phased plans for analysis and testing to validate hypotheses efficiently (crawl, walk, run)
- Build business cases for initiatives by estimating costs and benefits, understanding cross-functional impacts and working with stakeholders to validate estimates
- Present opportunities to rest of business to get cross-functional buy-in
TWO: Marketing Support
- Build marketing dashboards and reports to surface data at the time of acquisition to improve the efficiency of our marketing efforts
- Manage and optimize existing Adwords, Youtube, Facebook, Pinterest campaign components including – Ad Copy, Bid Prices, Cost per Conversion, Cost per Click, Keyword Research.
- Be a thought-leader in marketing analytics working with channel managers on data-driven initiatives to improve scale and efficiency
- Improve unit economics (LTV, CAC, etc.) and marketing effectiveness (by marketing channel, paid/organic sources)
- Partner with our Analytics specialist on improving and maintain tracking systems, identifying 3rd party platforms, and completing deep dives into marketing performance.
- Partner with Finance team on forecasting, budgeting and spend reconciliation.
THREE: Test Execution
- Analyze performance of advertising campaigns and compile internal reports & strategies to boost ROI.
- Plan on-site and off-site tests to validate strategic hypotheses
- Follow through on every part of market tests, from conception to execution to analysis, working with stakeholders as needed but ultimately taking full responsibility for every aspect of test plan
- Track and evaluate test results, leading testing meetings to ensure clear communication and sharing and learnings.
- Make recommendations on test decisions based on analysis and feedback, ensuring that test results are properly implemented into future testing & strategy.
If you are a marketer who knows how to build a funnel into a performance beast, have an intense love relationship with data-driven decisions, we want you on the team.