Job Description

• Be the first and last point of contact for your building 
• Cover the front desk during business hours 
• Greet and check-in member guests 
• Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails 
• Manage Member check-ins and check-outs 
• Prepare and distribute promotional materials to guests/potential members 
• Answer “walk-up” member and guest questions or refer inquirer to additional resources Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications 
• Be active on the Iron Front Cowork member network 
• Solve member-related issues to ensure a cohesive community 
• Assist with move-ins and move-outs; prepare and distribute member welcome packets 
• Assist with building operations and maintenance to ensure highest level of member experience 
• Mail and Package responsibilities as needed 
• Identify issues for escalation to Community Manager and document accordingly 

Job Requirements

• Minimum Diploma in Hospitality, Business Management or equivalent.  Fresh graduates are encouraged to apply. 
• Strong verbal and written communication skills. Highly energized individual that enjoys interacting with people from all walks of life 
• Exceptional organizational and multitasking skills, able to bring solutions to the table. 
• A team player with a positive attitude, able to work under pressure, comfortable with dealing with time-sensitive tasks and able to work in a fast paced environment 

Company Benefits

Additional Info