Job Description

• Welcome walk-in customers and introduce Me.reka Makerspace.
• Handle general inquiries and feedback by providing accurate information to walk-in customers and visitors.
• Handle Point of Sale (POS) transactions for retail, program registrations, memberships, etc
• Maintain clients leads on CRM platform.
• Liaise and work with Me.reka team in providing excellent service and experience to visitors, clients and customers. 
• Always have the latest and updated information and ensure the space remains functional, presentable, clean and orderly.
  
  

• Have a good understanding of all Me.reka Labs 
• Assist with any labs related enquiries, carrying out lab programmings and assist with ad-hoc needs
• Have good product knowledge (on tools, equipment, materials, and software available and used at Labs) 
• Ensure Me.reka members comply to terms & conditions
• Ensure all tools, machines and space are in top-notch condition
  
  

• Assist with preparing, organizing, and coordinating Me.reka Events & Programmings
• Follow up with space rental and catering enquiries, handle sales leads generation, schedule space rental availability, space set-up.
• Assist with updating website content and communications as necessary
• Assist with social media content generation, posting, replying to direct messages, etc
  
  

• Assist with handling the management of Me.reka retail products.
• Assist with day-to-day supervision of retail, conducting sales, managing consignment, maintaining stock standard and quality, and stock inventory by complying to the Retail SOP.
• Have a good understanding of retail products, brands, and the manufacturing process.
• Liaise with retail consignors for the stock logistics.
• Organize seasonal promotion, displays and stocks.
  
  

• Assist with procurement 
• Assist with scheduling, coordinating and overseeing cleaning, recycling and composting with internal and external parties
• Assist with scheduling, coordinating and overseeing facilities maintenance, repair, improvement and building with internal and external parties 
• Assist with overseeing and maintaining utilities, storage, office maintenance and health and safety.
• Ensure general store room remains organized, tidy and clean
  
  

Job Requirements

• A Bachelor’s Degree in related field or equivalent experience
• Possess technical and non-technical skills and experience working in a similar workplace or industry 
• Basic understanding and knowledge, or will to learn all skills needed to be a Me.reka Makerspace Facilitator 
• Ability for providing one-on-one customer and staff instruction; and training on makerspace tools and equipment
• Excellent verbal and written communication skills 
• Ability to present Me.reka as an innovative and alternative education space
• Ability to work in a fast-paced environment, adaptive and agile
• Ability to juggle multiple priorities simultaneously
• Ability to work late evenings, early mornings and weekends, as necessary
• Personality: people-person, passion for creativity and education, curious and enthusiastic

Company Benefits

Additional Info