Customer Support & Operation Specialist
AOne
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RM 2600 - RM 3200
Kota Damansara, PJ
Full-Time
Job Description
Customer happiness is our happiness =P
- Delivery of excellent level of customer service
- Take ownership of customers issues and follow problems through to resolution
- Work closely with Technical Team & Sales Team
- Conduct training to customers
- Be people-pleasers, your main objective will be to keep our customers happy!
Operations & Admin:
- Calling existing databases to verify schedule appointments
- Able to assist with any enquiries candidates may have
- Data entry and related administrative works
Job Requirements
- Organised & systematic in works
- Highly motivated and able to work independently
- Excellent verbal communication skill with effective listening
- Flexible as customers do not always operate on 9-to-5 schedules
- Able to cope with emotional stress, stay calm in difficult conversation
- You possess good work ethics and integrity
- Required language(s): Chinese, Malay, and English (both written and verbal)
Company Benefits
Free Flow Pantry
Eat and drink what you want!
Relaxed Dress Code
Shorts? Check. Slippers? Check. Come in anyway you like, just make sure to wear clothes! :p
Shares Option
High performing employees will be awarded shares for hitting company targets <3
No Punch Card
We trust that you will deliver your tasks without abusing our flexibility :)
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 7 Years of Experience
Job Specialisation
Clerical, Administrative & Secretarial
Company Profile
AOne
As we grow, we are focusing these on our employees:
- Be a humble go-getter
- Deliver WOW experience through any of AOne's services
- Continuous growth through learning
- Build an open and honest relationship within ourselves and our team members
- Trusting each other and commit to authentic relationships
- Build a positive team
- Be passionate, determined and curious
- Never give up spirit like a cockroach!
- Work hard and play hard. Have fun along your AOne journey!
We work like a GEAR System
We are keep on growing & growing... We can be a BIG BIG Cruise carrying a lot of AOne members on-board.
Nevertheless, if we wish to go far & steady with good foundation, each member is playing role like a gear in the whole GEAR system
In order for whole Gear system to work smoothly, every GEAR has to move. If one GEAR stuck, the whole system stuck.
But neighbouring GEAR can pull the stucked GEAR so the system can work efficiently again..
To do this, our relationship between each GEAR must be closed enough, hence we can only go for extra miles, helping for each other...
Let's build a culture & value deep, meaningful, authentic, genuine, heartfelt RELATIONSHIP with our team members.
Our vision is to be the SUPER APP in Education. Starting with some footprints in South East Asia, we hope you will join us in expanding AOne footprint to the rest of the world!
Customer Support & Operation Specialist
AOneRM 2600 - RM 3200
Kota Damansara, PJ
Full-Time
This job is no longer available