Operations Lead

42Race
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RM 3500 - RM 5000

Petaling Jaya

Full-Time

Job Description

 A leader for Operations functions - 
  1. Deliveries: focus on zero error merchandise deliveries, process optimization, and supply planning strategies
  2. Customer Happiness: Provide excellent product and service information to ensure high customer satisfaction

Operations:
  • Drive the supply planning strategy for the organization and develop the mechanisms needed to create staffing and inventory build plans to handle forecast demand plan.
  • Minimize risk and maximize service quality of our operations.
  • Responsible for distribution, and logistics for multiple product lines, ensuring that performance (inventory, cost, etc.) meets business requirements.
  • Identify opportunities for Continuous Improvement of inbound and outbound material movements
  • Ensure business and customer experience strategies are translated into roadmap that delivers customer benefits, meet financial goals, and ensure that systems and processes are setup to scale for growth.

Customer Happiness:
  • Provide clear direction and communication to team so that customer inquiries are answered in a timely, efficient and knowledgeable manner.
  • Analyze customer behaviour and implement ideal solutions to improve efficiency 
  • Provide statistical and performance feedback, and coaching to the team.
  • Adapt and maintain customer happiness culture across all teammates 

Job Requirements

  • Bachelor’s Degree
  • 2- 3 years experience in operations-focused role
  • Proven leader to lead the Operations team in KL and work cross functionally with other teams
  • Basic proficiency in reading and writing English and Mandarin Chinese
  • Data driven
  • Able to evaluate opportunities from strategic, financial, and operational perspectives.
  • Experience working in startup-like environments and e-commerce industry experience is a plus.
 
We offer: 
  • A very diversified job profile with a high degree of responsibility and independence 
  • The chance to be a part of a fast-growing, dynamic company with an international scope 

Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

Supply Chain & Logistics


Company Profile

42Race-logo-image

42Race

42Race is the fastest growing fitness social platform in Southeast Asia. We remove the physical barriers between sports enthusiasts to create a close-knit community through technology and innovations. Our platform showcases and celebrates your growth.

42Race has received media coverage from the Strait Times, Channel 8 News, Vulcan Post, Tech in Asia, etc. 42Race app can be downloaded for free on App Store and Google Play. 

42Race is invested by Quest Ventures and SPH Ventures




Operations Lead

42Race

RM 3500 - RM 5000

Petaling Jaya

Full-Time

This job is no longer available