Implementation and Support Lead

Operations and admin
Full-time
Please login to view salary
Johor Bahru, Johor

About The Job

MAKE MORE DOCTORS HAPPY This is your chance to be part of the digital medical revolution. We have a kick-ass solution. Klinify helps solve the problem of paper-based patient record management without changing the workflow process of doctors. Now we need help with setting up Klinify for our customers! We are looking for an Implementation and support leads who can set up Klinify, train the clinic staff and address any technical support queries. 

You will need to have: 

  • Initiative; to further our user experience in easing the workflow of doctors 

  • Confidence; to be unfazed by the magnitude of impact we will be making in the industry 

  • Discipline; to work around regulations, build safety mechanisms thrice over, and work with multiple layers of security 

  • Tolerance; to put up with our sorry excuse for witty banter 


You will be in constant interaction with a tenacious group of people. These people save lives daily, have seen death firsthand, and barely have enough time for themselves. And your job is to transition them on to Klinify with minimal disruption to their routine! If this sounds like an exhilarating challenge for you, come work with us! 

Job Requirements


  • More than 1-year experience in customer support/ customer facing roles. 

  • Basic network setting up, IT troubleshooting knowledge 

  • Fluency in English and Malay (important!) 

  • Good understanding of technology in general (ie be able to explain how dropbox and Gmail work to a non-technical person) 

  • Ability to work in a small kick-ass team 

  • Resonance with our core values

  • Note: This role requires travelling around Selangor for deployment. 


Our Culture

OUR CULTURE

We don't subscribe to the norm. We pride ourselves on transparency and trust. Just get the work done and have fun doing it! 

KLINIFY

We are helping doctors go digital! We are a startup from Singapore whose sole mission is to improve the lives of doctors and patients. Now, we are expanding to Malaysia through a strategic partnership with Zuellig Pharma.  

jobs-malaysia-klinify-job-implementation-and-support-lead-1