Customer Happiness Officer
Perromart
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RM 2000 - RM 2800
Petaling Jaya
Full-Time
Job Description
RESPONSIBILITIES
As a Customer Relationship Officer at Perro Co, you will be trained first hand by all our team members to handle and resolve customer issues and queries! The customers are our number 1 priority!
We are a small team currently looking for smart, motivated individuals that can take initiative, handle multiple projects and add value as a member of the Perro Co team. Things that will help you be successful in this role: ability to innovative, sense of entrepreneurship, healthy sense of humour, and an unhealthy love for dogs!
As a Customer Relationship Officer at Perro Co, you will be trained first hand by all our team members to handle and resolve customer issues and queries! The customers are our number 1 priority!
We are a small team currently looking for smart, motivated individuals that can take initiative, handle multiple projects and add value as a member of the Perro Co team. Things that will help you be successful in this role: ability to innovative, sense of entrepreneurship, healthy sense of humour, and an unhealthy love for dogs!
Job Requirements
E-Commerce – Customer Relationship Officer
If your dream is to work with pets and think you have the amplitude to work in a fast-growing online business, Perro Co is the right place for you! Our company is hiring for our online business segment. We are looking for a Customer Relationship Officer that is customer centric and data driven with a keen attention to detail.
REQUIREMENTS
We are looking for an exceptional individual with interest in business development, customer support and a passion for dogs/cats and the pet care. Being customer centric is a core part of being in our team. The ideal candidate can hit the ground running as we work to scale and grow our footprint across all our business units.
Qualified candidates should have:
• Spoken/Written language(s): English, Chinese, Bahasa Malaysia
• Required Skill(s): Microsoft Office
• Preferably Entry Level specialized in Customer Service or equivalent.
• Object oriented and able to work independently
If your dream is to work with pets and think you have the amplitude to work in a fast-growing online business, Perro Co is the right place for you! Our company is hiring for our online business segment. We are looking for a Customer Relationship Officer that is customer centric and data driven with a keen attention to detail.
REQUIREMENTS
We are looking for an exceptional individual with interest in business development, customer support and a passion for dogs/cats and the pet care. Being customer centric is a core part of being in our team. The ideal candidate can hit the ground running as we work to scale and grow our footprint across all our business units.
Qualified candidates should have:
• Spoken/Written language(s): English, Chinese, Bahasa Malaysia
• Required Skill(s): Microsoft Office
• Preferably Entry Level specialized in Customer Service or equivalent.
• Object oriented and able to work independently
Company Benefits
Environment
Work hard play hard - having fun at work isn't impossible!
Dress Code
Casual - You need to feel comfortable at work!
Competitive Remuneration
Don't worry, we always reward well!
Additional Info
Experience Level
0 - 3 Years of Experience
Job Specialisation
Business Development, General Sales, Key Account / Relationship Management
Company Profile
Perromart
Our Mission: "Enabling The Bond Between Pets And Humans For A Lifetime"
Vision: "No.1 Pet Care Brand in the World!"
Vision: "No.1 Pet Care Brand in the World!"
At 25 Holdings, we own various mother brands such as Perromart, a regional pet care platform comprising: pet food, toys, accessories and our branded pet food business. We have also successfully expanded internationally into Singapore, Malaysia and Japan’s pet care market, and launched 3 popular brands: Paw Made (accessories), Heka (dog food), and NAMA (cat food).
Our Mission is to enable the bond between pets and humans for a lifetime. No matter what your role is, everyone is equal and we work to push one another to become the better version of ourselves! Every day, there's something new to look forward to because we question, challenge and grow!
Stressed out during work? Fear not! You can always skip over to the pantry to enjoy a warm cup of latte or challenge your colleagues in a foosball game. Culture is of utmost importance to us and we strongly believe in creating a conducive environment where everyone feels at home and enjoy themselves while they work!
Integrity · Passion · Customer-Centric · Love & Respect · Pro-active & Fast Execution · Teamwork · Striving for Excellence · Keep Improving & Growing · These values are what we believe in. We are all in this together, so don’t worry, we've always got your back!
Customer Happiness Officer
PerromartRM 2000 - RM 2800
Petaling Jaya
Full-Time
This job is no longer available