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Customer Happiness Representative

PANAZ
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RM 2500 - RM 3000

Bandar Sri Damansara

Full-Time

Job Description

PANAZ is a fast growing startup that focuses on new line sport / fitness segment (The Sweat Booster Appeal). We are looking for candidates that passionate in keeping customers happy and satisfied by providing an outstanding services that beyond their expectation
  • Attend potential inquiries through social media platforms
  • Be customers’ best friend and make their day
  • Work closely with our fulfillment team to perform last minute miracles
  • Amaze customers with your responsiveness and friendliness
  • Greet and serve walk in customers that drives from online to store
  • Collect data about customer happiness, analyse customer behavior, and build a tailored user experience



Job Requirements

  • As per title, your main objective is to keep customer happy and satisfied. 
  • Passionate in communication with customer through social media platforms, phone, and etc.
  • Hungry to learn and well-versed with internet culture
  • Work aggressively to achieve company monthly sales target
  • Able to speak and write in *Chinese*
  • Able to speak and write in Bahasa Melayu
  • Able to speak and write in English
  • Able to work on weekend (rotate with colleagues)
  • Required Microsoft Excel skills

Company Benefits

Commission ++

Rewarding you with good commission on top of your full time salary if monthly target achieved!

Play as a team

We practice an energytic and vibrant office culture. Of course there are lovely and helpful colleague to make a mark on your career development!

Music During Work Hours

Everyone should be happy and engaged at work, and listening to music we like definitely helps!

Quarterly Incentive

Extra incentive is given quarterly (every 3 months) based on your performance if the company's quarterly target achieved!

Free Parking Area

We provide free parking area for you, no additional parking expenses!

Self-Improvement Time

Freedom to make use 10% of your time in the office to learn new skills, as long as it fits into our vision.


Additional Info

Experience Level

0 - 3 Years of Experience

Job Specialisation

Admin / Human Resources


Company Profile

PANAZ-logo-image

PANAZ

The name PANAZ inspired from Malaysia's local language "panas" that means HOT. Panaz is focuses on new-line sport / fitness segment (The Sweat Booster). Panaz the sweat booster apparel increases body heat and accelerates calories burning to achieve weight loss, performance boost, and better fitness results. 
Our Products:
  • ArmBand
  • HeadBand
  • HeatBra
  • HeatPants
  • HeatTop
  • WaistBelt

 We care and value our employees to make sure each of them play their best in the right position. We are looking for passionate, aggressive candidates to grow together inline with our expansion plan.

company-logo-image

Customer Happiness Representative

PANAZ

RM 2500 - RM 3000

Bandar Sri Damansara

Full-Time

This job is no longer available