IT Support Engineer
Photobook Worldwide
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Undisclosed
Bukit Kemuning
Full-Time
Job Description
Responsibilities:
- Manage and support systems in the local data centers and in the Cloud.
- Manage and support matters with the Local LAN and WAN Links along with and site-to-site VPN link between offices.
- Provide support to end-users, manage workstations and related equipment in the company.
- Monitors and perform faults report and case escalation with relevant vendors.
- Manage & administer internal file servers.
- Assist HR Team on creating and maintaining emails and managing user access credentials on in-house system (LDAP).
- Monitor servers / system operations and plan future capacity for future growth.
- Perform periodic housekeeping & disaster recovery planning.
- Required to carry out duties in Bukit Kemuning office with visits to Bangsar South office as and when required.
- Perform other administrative tasks, including keeping track of IT hardware inventory of servers, PC / Laptops and related parts.
- Prepare and maintain documentation in the internal knowledge base.
- Reports directly to Head of DevOps.
Job Requirements
- Candidate must possess at least Diploma / Advanced Diploma, Bachelor’s Degree in Computer Science/Information Technology or equivalent.
- Minimum of 2 years experience in Systems Administration role.
- Experience with Windows, Linux and virtualization environment are essential.
- Familiar with Microsoft, Debian, DELL, HP, Synology, products, and technologies, would be a great advantage.
- Must have good network troubleshooting skills (LAN, WAN, DNS, DHCP & VLAN)
- Good communication skills, both in oral and written (English & Bahasa Malaysia).
- Must have great analytic mindset, and have effective communication skills, and able to work independently, particularly on troubleshooting under pressure.
- Possesses good understanding of end-users needs, and can provide effective support for their working environment.
- Knowledge of working in Printing / Production environment would be great advantage.
- Applicant must be will to work in Bukit Kemuning and Bangsar South.
- Having that willingness to help and able to work under pressure is a must.
- Must have driving license and possess own transport.
- Applicant must be Malaysian citizen.
Company Benefits
Internal Staff Credits
Not enough money to buy our products? Fret not, we provide you internal staff credits / staff discounts annually for you to shop for all our products.
Group Hospitalization & Surgical Benefits
We care ALOT for our employee's well-being and health so we got you covered!
Free Breakfast
Free breakfast provided every Tuesday / Wednesday for you hungry monsters with a menu change every week.
Additional Info
Experience Level
1 - 7 Years of Experience
Job Specialisation
Hardware / Network / Infrastructure (On-Premises / Cloud), General IT, System & IT Helpdesk / Database Administrator
Company Profile
Photobook Worldwide
Photobook Worldwide is the leading e-commerce company in South East Asia that provides a unique experience in preserving meaningful memories through fully personalisable Photo Albums and Photo Products. Headquartered in Malaysia, we have offices located in Canada, Australia, Philippines, Thailand, and Indonesia catering to the global market.
We’re one of the most avant-garde players in the industry, consistently implementing new tech and innovative practices to push ourselves further. This has enabled us to pave the way in bringing an expanding range of quality customisable photo gifts to the region, as well as giving our customers a high measure of service excellence.
This passion in continuous advancement and customer-mindedness has always been at the core of what we do here. It ensures our position as a steady, stable and exponentially growing e-commerce business.
We believe in making moments matter, inspired designs and outstanding craftsmanship.
We believe in what we do, we are good at what we do, and we are obsessed with being impeccable about it. Our young, professional, and highly driven workforce has organically matured into a constructive force where high standards and creativity are valued and rewarded. We attract some of the best talents around as we’ve established ourselves with more than just substantial market presence, but also as a company that highly values both its employees and its customers.
IT Support Engineer
Photobook WorldwideUndisclosed
Bukit Kemuning
Full-Time
This job is no longer available