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Implementation and Support Lead

SQRDOTS SDN. BHD/klinify
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RM 3500 - RM 5000

Penang City

Full-Time

Job Description

MAKE MORE DOCTORS HAPPY This is your chance to be part of the digital medical revolution. We have a kick-ass solution. Klinify helps solve the problem of paper-based patient record management without changing the workflow process of doctors. Now we need help with setting up Klinify for our customers! We are looking for an Implementation and support leads who can set up Klinify, train the clinic staff and address any technical support queries. 

You will need to have: 

  • Initiative; to further our user experience in easing the workflow of doctors 

  • Confidence; to be unfazed by the magnitude of impact we will be making in the industry 

  • Discipline; to work around regulations, build safety mechanisms thrice over, and work with multiple layers of security 

  • Tolerance; to put up with our sorry excuse for witty banter 

You will be in constant interaction with a tenacious group of people. These people save lives daily, have seen death firsthand, and barely have enough time for themselves. And your job is to transition them on to Klinify with minimal disruption to their routine! If this sounds like an exhilarating challenge for you, come work with us! 

Job Requirements

More than 1-year experience in customer support/ customer facing roles. 
  • Basic network setting up, IT troubleshooting knowledge 
  • Fluency in English and Malay (important!) 
  • Good understanding of technology in general (ie be able to explain how dropbox and Gmail work to a non-technical person) 
  • Ability to work in a small kick ass team 
  • Resonance with our core values
  • Note: This role requires travelling around Penang for deployment. 


Additional Info

Experience Level

1 - 7 Years of Experience

Job Specialisation

Clerical, Administrative & Secretarial


Company Profile

SQRDOTS SDN. BHD/klinify-logo-image

SQRDOTS SDN. BHD/klinify

Klinify is a fast-growing and innovative start-up providing digital solutions to clinics that ease the workflow of doctors and improve patient outcomes. What started as a document management system to help doctors migrate to electronic records using tablet computers has since evolved into an end-to-end clinic management platform. The team behind Klinify is a diverse group of individuals hailing from Singapore, India, and Malaysia, all united by the vision of unlocking medical data to save lives.



company-logo-image

Implementation and Support Lead

SQRDOTS SDN. BHD/klinify

RM 3500 - RM 5000

Penang City

Full-Time

This job is no longer available